Guest Access

Guest endpoints use URLs signed by Alution Cloud and do not accept OAuth as a substitute. They are intended for the recipient of a generated guest link.

Guest-link security

Preserve every signature query parameter and do not alter the path. Links may expire according to their signature. Treat the full URL as a credential and avoid logging or forwarding it.

View a guest ticket

Returns the guest-safe ticket representation when the signature and tenant guest context are valid.

Reopen a guest ticket

Reopens the ticket when the signed guest link authorizes the action.

Add a guest comment

Adds a comment using the body accepted by the guest comment request. Send JSON and retain the original signature query string on the POST URL.